Travel Safely with Smart Option
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Product Details
Why Choose Us?
Travel Insurance Made Simple
Comprehensive coverage for all your travel needs: medical assistance, trip cancellation, baggage protection, and more.
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Travel Assistance:
- 24/7 medical consultation hotline.
- Dispatch of a doctor or ambulance in Italy.
- Emergency medical evacuation.
Medical Expenses:
- Covers hospital, pharmacy, and urgent dental expenses.
- Refunds for necessary treatments after accidents.
Baggage Protection:
- Compensation for theft, loss, or damage to luggage.
- Reimbursement for delayed delivery (over 12 hours).
Trip Cancellation:
- Covers cancellation due to documented, unforeseen reasons, including COVID-19.
Frequently Asked Questions
What services are included in the SMART OPTION assistance guarantee?
The assistance guarantee includes medical consultation, dispatch of a doctor or ambulance in Italy, specialist referral abroad, medical repatriation, return with an insured family member, return of other insured persons, family member travel, accompaniment of minors, extended stay, information on medications abroad, interpreter in foreign hospitals, and advance of essential expenses.
What does the baggage guarantee cover?
The baggage guarantee covers material and direct damage to baggage caused by theft, loss, robbery, fire, or damage during transport by a carrier. It also includes reimbursement for replacing documents like ID or passport in case of theft.
What are the limits of coverage for medical expenses abroad?
The guarantee covers up to the maximum indicated in the policy, including hospitalization up to €250 per day, urgent dental care up to €250, and search and rescue expenses up to €2,500 abroad.
What should I do in case of a baggage-related claim?
Immediately report the incident to the relevant authorities, keep a copy for Europ Assistance, send a written claim to the responsible party (hotel, carrier, etc.), and keep all receipts and necessary documents.
What are the reasons I can request a refund for trip cancellation?
You can request it for unforeseeable and documentable events such as illness, accident, death of a family member, or a positive Covid-19 result that prevents departure.
How does the extended stay due to Covid-19 work?
If the insured, a family member, or a travel companion is forced into quarantine, Europ Assistance reimburses up to €100 per day for a maximum of 15 days.
What should I do in case of early return?
Contact Europ Assistance's organizational structure, which will provide a train or plane ticket for your return. Send the required documentation within 15 days of the event.
What happens if the vehicle breaks down during the trip?
The vehicle assistance guarantee includes roadside assistance and transport to the nearest service center or another agreed point within a 50 km radius.
In which countries is the insurance coverage not valid?
Coverage is not valid in countries subject to international sanctions, such as Syria, North Korea, Iran, Belarus, and Russia, as well as certain specific regions.
What is the maximum duration of the insurance coverage?
Coverage is valid for up to 30 consecutive days per trip, except for specific guarantees like 'Trip Cancellation' and 'Extended Stay.'
Unique Advantages
Comprehensive protection for all situations.
High coverage limits with transparent deductibles.
Dedicated 24/7 customer support.
Are You Ready To Travel?
Protect yourself from any unexpected events and travel worry-free with Smart Option. Always by your side, anywhere.